Cedric J. Crittle

6953 S. Peoria Street Apt 1N, Chicago, IL 60621

Phone: (708) 595-2872 (Day)

(773) 680-5350 (Evening)

Email: cedric_crittle@yahoo.com

 

Core Competencies

 

·         Accomplished, dedicated and disciplined in broad spectrum of telecommunications installation, repair and maintenance.

·         Diverse experience in inside/outside basic installation and maintenance, aDSL, DSL, telephone systems, pole climbing, OSP fiber splicing, ergonomics for outside plant, 2 buried drop wire coverage.

·         Results-oriented individual with an exemplary track record of success in safety and regulatory compliance

·         Professional and organized; dedicated team player committed to meeting organizational goals and objectives; excellent interpersonal skills.

·         Proficient troubleshooter able to effectively and efficiently resolve technical and customer- based issues

 

Work Experience

 

January 2013 – Present

Chicago Transit Authority, Chicago, Illinois

Telecommunications/Installation/Repair Technician, Supervisor (subcontractor)

·         Use copper and fiber optics network cables to pre install TVM, CTA’s new project

·         Supervise crew of 2-3 men to accurately and safely pre-wire power and networking cables from the End-Cabinet to the End Gate to ticket vending machine where termination was completed successfully;

·         Site surveyed over 50 of the elevated and subway platforms

·         Monitor compliance and regulatory issues for crew, attend CTA Rail Safety Training Classes and submit daily reports

November 2012 – January 2013

Safety Vision Corporation, Chicago, Illinois

Telecommunications/Installation/Repair Technician (subcontractor)

·         Hard drive replacements, DVR testing

·         Serviced security cameras on 5000+ buses across 8 garages; compiled daily reports

May 2012 – October 2012

Baxter Medical Group, Deerfield, Illinois

Field Engineer: Team Lead (subcontractor)

·         Served as Team Lead in conjunction with Signa Corporation engineers to upgrade, troubleshoot and program telephone network to Voip Cisco network phone models 7942 and 7962

·         Installed over 6,000 phones across 5 buildings; compiled and submitted daily reports

July 2011- March 2012

Access Media 3, Oakbrook, Illinois

Data/TV/Voice

Telecommunications/Installation/Repair Technician

·         Serviced: Installed and repaired multi- dwelling units (MDU) aDSL and DSL from the DSLAM and/ or various switches, to the end – user using cable modem, Adtran, and Tellabs

·         MFH-2 cable, internet installation

·         Used various test equipment and tools (e.g., Multi-Meter, Sidekick, Super Buddy, and other various meters)

 

January 2011 - June 2011

TEK Systems, Downers Grove, Il

Telecommunications Specialist

·         Cisco IP Telephone System Upgrades

·         Network Installation

 

April 2006 – June 2010

AT&T Communications Technology Services, Chicago, Illinois

Field Engineer

 

·         Installed phone systems, serviced and secured networks.

·         Installations, maintenance, and troubleshooting of VOIP, T-1, xDSL, DSLa circuits, mounting of 66, 110, Krone blocks.

·         Spliced defective pair recovery and worked with fiber from MDF to IDF’s.  Installation and upgrade, maintenance and repair of low voltage systems, including but not limited to voice and data cabling and high-speed data network infrastructure.

·         Removed bridge taps and loaded coils, repaired defective pairs, worked with multi-test equipment to tune up circuits, dead drop removal, and replaced old defective SNI’s, loop to pedestals.

·         Utilized Construction IFD, a MS Windows based system used by the ATT Construction field engineers, for email, Q Enterprise Messenger, JAM OSP time reporting, access to project work prints and documentation via the Imagine desktop, handwriting recognition, a built in camera and GPS, etc.

 

August 2005 – December 2005

Sachs Electrics, St. Louis, Missouri (Servicing Washington DC, Virginia, and Maryland)

Voice/Data/Video Technician/

 

·         Splicing, defective pair recovery, and CAT 5/CAT 6 cable.

·         Termination from mainframe to Jacks

·         Installation of closed circuit equipment

·         Infrastructure cable dressing for fiber termination

 

December 2003 – March 2004

Comcast/Mastec, Chicago, Illinois

Installation/Repair Technician

 

·         Business and residential installation of video, voice and data

·         Performed service calls, reconnects, requested and non-pay disconnects, and changes of service.

·         Diagnosed and repaired connection drop from the tap to the customer's equipment.

·         Properly operated and maintained installation tools and equipment.

·         Communicated with customers in a clear and straight forward manner.

 

July 2001 – December 2003

SBC/Ameritech, Chicago, Illinois

Customer Service Technician

 

·         Installation, maintenance, and troubleshooting of VOIP, T-1, xDSL, DSLa circuits, mounting of 66, 110, Krone blocks.

·         Splicing, defective pair recovery, and experience working with fiber from MDF to IDF’s.  Installation and upgrade, maintenance and repair of low voltage systems, including but not limited to voice and data cabling and high-speed data network infrastructure. equipment to tune up circuits, dead drop removal, and replace old defective SNI’s, loop to pedestals, and other like equipment.

·         Removed bridge taps and load coils, repair defective pairs, work with multi-test